Contact Us

Yanke Life Science and Technology (Shanghai) Co., Ltd.

Our customer support team is here to assist you with product questions, order updates, shipping inquiries, returns, refunds, cancellations, and any feedback regarding your shopping experience.

Customer Support

Email: service@calrvexo.com

Our support team reviews all inquiries during business days, excluding public holidays. We aim to respond to most requests within two business days.

How We Can Help

For order-related questions, please include the following information to help us assist you faster:

  • Your order number.
  • The email address used during checkout.
  • A brief description of your request or concern.

If your order arrives damaged, incomplete, or different from what you expected, please provide clear photos of the product and packaging so our team can review the issue promptly.

Important Security Notice

For your security, please do not send full payment card details, passwords, or verification codes through email. Keeping all communication about the same request within one email thread helps us provide faster and more efficient support.

We’re Here to Help

At Calrvexo, we value every customer and are committed to providing reliable support throughout your shopping journey.